Client / Operations Manager in Luxembourg

27 november 2018

We want nothing less than integrity in business. Doing the right thing should be easy. So that’s what we do, we make compliance easy. We develop and implement digital solutions and applications for leading (financial) companies in Europe. We’re a fast-growing company and we’re going internationally, and we’ re looking for a Client / Operations Manager in Luxembourg.

  • Strong communication skills
  • Passion for driving client success and IT
  • Problem solving and self-motivated

Your function

As Client / Operations Manager in Luxembourg, you’re a true “allrounder” and you’re part of our growing team in Luxembourg. You’re involved in all operations. You’ll make sure that processes and systems run smoothly. You’re making the complex simple. You are a true connector. Not only are you in close contact with all stakeholders, you’ll know what drives tell, and are able to spot optimization opportunities. You’ll build and manage strong relationships with our clients. With your enthusiastic personality. You’re able to drive people and get things done, both internally and externally.

Skills

  • Sociable and assertive with strong communication skills
  • Demonstrate an attitude where you roll-up-your-sleeves and handle issues that arise
  • Ability to identify market opportunities
  • Entrepreneurial spirit
  • Self-starter, driven with the ability to creatively solve problems
  • knowledge of the financial industry in Luxembourg, AML topics or investment fund regulation
  • Project management skills
  • Excellent knowledge of standard MS Office Tools (Excel, PowerPoint)
  • Fluent English verbal and written communications skills (German is an advantage)
  • legal and/or accounting knowledge is an advantage

Your role?

  • You’ll oversee and ensure smooth daily operations of the Luxembourg office
  • You’re the first point of contact of our Luxembourg clients. You’ll translate and communicate their needs internally.
  • You’ll manage, professionalize and optimize the entire support process.
  • You’ re in charge of the implementation of our solution with Luxembourg-based clients.
  • You’ll manage projects·
  • You’ll initiate and optimize operational processes

What we offer

  • An informal and fun place to work with short communication lines
  • A flexible and supportive working environment
  • A place within a young and ambitious team
  • International growth opportunities

ComplianceWise

We are a leading compliance software provider. Our modular software platform is called ComplianceWise 360°. Our fully integrated solutions help our clients to tackle their compliance challenges. We were founded in 2012 in Amsterdam. Nowadays we are operational in more than 10 countries. Last year we opened our Luxembourg office. We pride ourselves with our unique company culture. Everybody is truly driven and committed.

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Client / Operations Manager in Luxembourg

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